Frequently asked questions ("FAQs")

"Our goal is to provide reliable, honest, and accurate home appliance repair service with unmatched customer satisfaction, in a timely manner, and at a fair price. Viyanta Appliance Service have expert in-house engineer & verified technicians team who are familiar with all brands of appliances."

We provide a variety of home services for people and businesses. Here's a glimpse at what we offer.

Q1. What is Viyanta Appliance Service?

Viyanta Appliance Service is a premium repair and maintenance service provider for all kinds of electronics & electrical products and brands. Just like a hospital for your appliances. With all our home services—from washing machine repair to refrigerator repair—our goal is to make it as easy as possible for you to find the household appliances repair, install & service you need and get the things you need to do done.

Q2. Why repair and not replace?

Because repairing will cost a fraction of original buying cost and with Viyanta's guaranteed repairs, rest assured about the performance of your machine. And yes we don’t negate that you still have an option to buy a low quality cheap machine which is in the comparable price range of repair costs.

Q3. How can I trust your services?

Our vision is to become India’s top repair and maintenance service provider, both for household and industrial machines. To achieve this we want to grow into a premier brand by developing strong customer relationships and earning their trust and respect.

  • We are honest as we provide a free quote before undertaking any work
  • We respect your time as we offer a 50% discount on our service fee if our technician is late to come at your home
  • We are reliable as all our works are backed by 90 days guarantee
  • We are fast as we provide quick turnaround time with express service option
  • We are convenient as we provide multiple service request through which you can raise your request 24X7

Q4. How it works?

To avail our services and to get any repair done:

  • Customer first raises a request through any of the 3 service request channels offered by Viyanta
  • In case of emergency, customer can raise a request for express service in which our technician will contact him / her in the next 3 hours
  • Once the customer is contacted and the fault is diagnosed, a free quote for the service charge and spare parts required for the job is provided
  • We are fast as we provide quick turnaround time with express service option
  • Post customer approval Viyanta's experienced technicians perform the repair work